Letter from the desk of the EMS Coordinator
The Crystal Lake Fire Rescue Department is proud to provide the finest ambulance service available in McHenry County. Our crews staff 4 ambulances daily, with 2 ambulances available in reserve. Each ambulance has a minimum of 2 EMT-P (emergency medical technician paramedic). The equipment utilized in each MICU (Mobile intensive care unit) is state of the art, from the 12 lead technology utilized in the cardiac monitors, down to the pulse oximeters, that measure the amount of oxygen in a patient’s bloodstream.
Crystal Lake paramedics transport approximately 2,900 patients per year, with majority of the injuries relating to medical emergencies.
Crystal Lake Fire Rescue Department personnel are the finest in the area and are consistently acquiring additional training and continuing education. The result of that training is evident in the patient care that we provide.
The City of Crystal Lake bills for ambulance transport as the City does not tax for ambulance service. The rates are based upon Medicare fee structures.
We welcome you to contact us if we can be of any service to you - 815-356-3640
Questions for ambulance billing questions:
Andres Medical Billing, Ltd.
3223 North Wilke Road
Arlington Heights IL 60004
Customer Service Inquiries:
Toll Free 800-244-2345
Illinois offers a safe option for a desperate parent in crisis. By handing your unharmed baby, seven days old or younger, to personnel at any hospital, emergency medical facility, staffed fire station, or police station you can walk away with no questions asked.